Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Easy Air Seal Ltd., operating as Easy Aero Barrier ("Company," "we," "us," or "our"), concerning your access to and use of our website, services, and related offerings.

By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

2. Services Provided

Easy Air Seal Ltd. provides professional air sealing services, including but not limited to:

• Aeroseal envelope sealing for residential and commercial properties
• Building envelope air sealing assessments and consultations
• Energy efficiency improvements through air sealing technology
• Related air sealing services as described on our website

Service availability, pricing, and specific offerings are subject to change without notice. We reserve the right to refuse service to anyone for any lawful reason.

3. Service Area

Our services are primarily offered in Greater Vancouver, the Lower Mainland, and the Sea-to-Sky Corridor in British Columbia, Canada. Service availability in specific locations may vary and is subject to our discretion and capacity.

4. Booking and Appointments

4.1 Consultation Requests: When you request a consultation or book an appointment through our website or other channels, you agree to provide accurate and complete information about your property and contact details.

4.2 Confirmation: All appointments are subject to confirmation by our team. We will make reasonable efforts to accommodate your preferred date and time, but we cannot guarantee availability.

4.3 Cancellation: You may cancel or reschedule your appointment by contacting us at least 24 hours in advance. Late cancellations or no-shows may result in cancellation fees as determined by our cancellation policy.

4.4 Access: You agree to provide safe and reasonable access to your property for our technicians to perform the scheduled services.

5. Pricing and Payment

5.1 Estimates: Pricing estimates provided prior to service are approximate and based on the information you provide. Final pricing may vary based on actual conditions discovered during service delivery.

5.2 Payment Terms: Payment is due as specified in your service agreement or invoice. We accept payment methods as indicated at the time of service.

5.3 Late Payment: Late payments may be subject to interest charges and collection fees as permitted by British Columbia law.

5.4 Taxes: All prices are quoted in Canadian dollars and are subject to applicable federal and provincial taxes, including GST/HST.

6. Service Warranties and Guarantees

6.1 Workmanship: We stand behind the quality of our work and warrant that services will be performed in a professional and workmanlike manner in accordance with industry standards.

6.2 Limitations: Our warranties are subject to the limitations and conditions specified in your service agreement. We are not responsible for pre-existing conditions, normal wear and tear, or damage caused by factors beyond our control.

6.3 Exclusive Remedy: Your exclusive remedy for any warranty claim is the repair or re-performance of defective work, at our discretion.

7. Limitation of Liability

To the maximum extent permitted by applicable law:

7.1 Easy Air Seal Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses.

7.2 Our total liability to you for any claims arising out of or related to our services shall not exceed the amount you paid us for the specific service giving rise to the claim.

7.3 Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

8. Intellectual Property Rights

All content on our website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Easy Air Seal Ltd. or its licensors and is protected by Canadian and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from our website without our prior written consent.

9. User Conduct

You agree not to:

• Use our website or services for any unlawful purpose
• Impersonate any person or entity or misrepresent your affiliation
• Interfere with or disrupt our website or servers
• Attempt to gain unauthorized access to our systems
• Collect or store personal data about other users without permission
• Use automated systems to access our website without authorization
• Transmit any viruses, malware, or harmful code

10. Communications

10.1 Consent to Electronic Communications: By using our services, you consent to receive electronic communications from us, including emails, SMS messages, and website notifications.

10.2 SMS Communications: By providing your mobile phone number, you expressly consent to receive SMS text messages from us regarding appointments, service updates, and promotional offers. Message and data rates may apply. You may opt out at any time by following the unsubscribe instructions or contacting us.

10.3 Marketing: You may opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us at info@easyairseal.ca.

11. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

12. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by Easy Air Seal Ltd. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of any third-party websites or services.

13. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, governmental actions, or disruptions to telecommunications or internet services.

14. Dispute Resolution

14.1 Informal Resolution: If you have any dispute with us, you agree to first contact us and attempt to resolve the dispute informally by contacting us at info@easyairseal.ca.

14.2 Governing Law: These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law provisions.

14.3 Jurisdiction: You agree to submit to the exclusive jurisdiction of the courts located in British Columbia for the resolution of any disputes arising out of or relating to these Terms or our services.

15. Modifications to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If we make material changes, we will provide notice by posting the updated Terms on our website with a revised "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the new Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any service agreements you enter into with us, constitute the entire agreement between you and Easy Air Seal Ltd. regarding your use of our website and services, superseding any prior agreements.

18. Contact Information

If you have any questions about these Terms of Service, please contact us:

19. Acknowledgment

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with these Terms, you must discontinue use of our website and services immediately.